3C services pilot scheme is fully launched spring Lenovo Services

5 17, Lenovo officially start spring plowing service plan, announced on June 30 this year, all county-level cities in China to establishing a powerful network system, is also necessary to establish whom matching spare parts distribution system, and training system, control system, and the background. By then, Lenovo customers will be able to any one county in the country within 30 km of easy to find service station association.

, the Lenovo Service proposed 3C (computer, communications, consumer electronics) services, a new concept, emphasizing the new market environment, the IT services will be increasingly simple to 3C transformation services. As the leading service providers, this service will be Lenovo of China IT service market in the county brings in-depth expansion of a landmark change, then the county level and below zero distance customers bring real professional, reliable and convenient services. With the gradual implementation of the service concept of 3C, Lenovo service will gradually lead from 3C services industry a new direction.

operational support services, general manager of Lenovo re-Feng Lu speech

spring core program is to build a massive expansion of the county township association service system, Lenovo Group Vice President, Emerging Markets Group Services Group Leader SL Lee said spring program will Lenovo PC hardware products in the service system has been formed on the further advantage of greatly strengthened, but also to actively explore Lenovo Services business platform to build future 3C services to better serve the general consumer are the basic platform.

as China's earliest access to county-level service provider market, Lenovo launch service this spring program is based on this market is undoubtedly the latest observations and deeply. With the purchasing power of the upgrade and changes in customer demand, now at the county level in the services market, both consumer customers or enterprise customers, their needs are clearly two dimensions to the breadth and depth of the extension. Specifically expressed in, enterprise-class solutions for customers of the industry's growing demand for refined, from simple maintenance services extended to provide multi-brand, multi-products, IT services, to the desktop, enterprise IT outsourcing IT management services.

vice president of Lenovo Group, Emerging Markets Group Services Group Leader Mr SL Lee

and consumer customers will increasingly demand from the IT service, fast to focus on value-added services needs of IT hardware evolution. Meanwhile, with the consumer electronics, communications, computers and other 3C products in the functional extension, to enhance customer value, and the use of complexity increase, 3C products and services on customer demand also increased rapidly, on the one-stop maintenance and Maintenance is also made more demands.

market and customer changes, the existing IT service providers to put forward higher requirements, but also brings more opportunities. Lenovo Services has industry-leading triple-play services eCare system, the industry's first customer satisfaction, and far ahead of competitors brand awareness and reputation, and so these unique advantages, no doubt Lenovo service to in section time to make a response to meet customer needs.

industry comment, as China's great leader in IT services, launched this spring program will not only further accelerate the Lenovo services market development in the county, on the whole IT services to 3C, played a leading role, set a new benchmark, will bring our customers the zero point of contact to resolve the whole service experience.